The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.
At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging.
Netco is accredited for the full range of Mitel products.
The Mitel® Your Assistant™ product and its associated Business Conferencing and collaboration modules are leading the way in creating a unified communications platform. This powerful desktop interface is a single, unified solution that places and answers all phone calls
The Mitel Your Assistant Video / Data Collaboration module with USB web cam video brings distributed and integrated enterprise collaboration and softphone voice capability to a whole new level. Now, with full presence, availability, video communication and data collaboration
Road warriors and teleworkers can enjoy the same intuitive communication management from a remote PC or laptop by using an embedded software-based IP telephone (Softphone) available with Mitel Your Assistant Softphone
Mitel's Business Conferencing and Collaboration portfolio includes a wide range of solutions to help your business become more efficient, more productive and ultimately more profitable.
The portfolio includes the Mitel Live Business Gateway that in conjunction with the Mitel 3300 ICP provides telephony integration to Microsoft® Office Live Communications Server 2005, the new Mitel Quick Conference Audio Business Conferencing solution, a range of video Business Conferencing solutions and the award winning Mitel Your Assistant desktop application. These solutions deliver real business benefits that are intuitive and easy to use.
Mitel Contact Center Business Edition is designed for contact centers with 25 or fewer agents. The Contact Center Business Edition is an out-of-the-box solution that grows with your contact center. It combines robust Mitel IP communications platforms, Automatic Call Distribution (ACD) software, and a modular suite of feature-rich, web-based applications designed to measure and manage contact center performance. With Contact Center Business Edition, your business can offer customers unparalleled service while streamlining contact center operations and optimizing agent productivity.
Mitel Contact Center Enterprise Edition is changing the way contact centers operate. Designed for the highly sophisticated contact center market, Contact Center Enterprise Edition supports all forms of communications including voice, email, web chat, and fax. This scalable, resilient, virtual solution combines robust Mitel IP communications platforms, Automatic Call Distribution (ACD) software, and a modular suite of feature-rich, web-based applications designed to measure and manage contact center performance. With Mitel Contact Center Enterprise Edition, your business can offer customers unparalleled service, while streamlining contact center operations and optimizing agent productivity.